Job Title: Digital & Helpdesk Coordinator

Reports To: Director of IT & Digital Strategy

Location: Eltham College Family of Schools (Multi-Site Role)

Salary: £45,000 - £55,000

The Headmaster and CEO of Eltham College family of schools seeks to appoint a Digital and Helpdesk Coordinator, to join our passionate and dedicated IT team at Eltham College.

The Digital & Helpdesk Coordinator & Team Lead is a team leadership role, responsible for the day-to-day management of IT & Data 1st and 2nd line support, ensuring efficient resourcing, prioritisation, and service delivery across the Family of Schools. The postholder will oversee helpdesk operations and digital support services, ensuring a high standard of IT service delivery for staff and students. They will lead a team of IT Technicians and Learning Technologists, driving a proactive and structured approach to IT support. This role will transform IT & Data support from a reactive to a proactive model, ensuring issues are anticipated and resolved efficiently, minimising downtime, and enhancing the overall user experience. The postholder will also play a key role in service improvements, training, and collaboration with digital strategy initiatives.

Eltham College is a highly successful independent day school in south-east London, educating boys and girls aged 7 to 18 across both Junior and Senior Schools. The College has grown considerably over recent years: there are now over 800 students in the Senior School and around 260 pupils in the Junior School and places are heavily oversubscribed. Since 2020, girls have been able to join Years 3 and 7, mirroring the Sixth Form which has been coeducational for over 45 years. The school places an equal emphasis on academic, pastoral and co-curricular excellence and has an outstanding reputation in all three areas as well as for the friendly, unpretentious nature of daily life.

Application closing date: 8am on 28 April 2025.

Interviews will take place week commencing: 5 May 2025.

Suitable candidates may be interviewed before the closing date and Eltham College reserves the right to withdraw the position if an early appointment is made.

We welcome applications from all parts of our community as we aspire to attract staff that match the social and cultural diversity of our student intake. Candidates will be assessed against relevant criteria only (i.e. skills, qualifications, abilities, experience).

Suitable candidates may be interviewed before the closing date and Eltham College reserves the right to withdraw the position if an early appointment is made.

Eltham College is committed to safeguarding and promoting the welfare of children. Applicants undergo enhanced child protection screening relevant to the post, including checks with past employers and the DBS.